Terms of Service

These Terms of Service govern your use of the Casket Arts Hub (the “Service”) provided to the artist community at Casket Arts (the “Community”). By using the Service, the Community and its artists agree to these terms.

We provide a hosted hub that includes magic-link authentication, an artist directory, a shared events calendar, building announcements, document storage, and an issue-report inbox.

The Community pays a one-time setup fee and a recurring monthly fee as described in the signed agreement. Setup fees are due before the portal is provisioned. Monthly fees are billed in advance and are non-refundable for partial months. Late payments past 30 days may result in suspension of the Service.

Pricing tiers may be revised with 60 days’ notice. Existing customers keep their current tier pricing for at least 12 months from the date of any change.

All Community data — resident records, announcements, documents, messages — is stored in cloud infrastructure (database, hosting, email, SMS) registered in the Community’s name. The Community owns its data and may export, migrate, or delete it at any time. Upon written request, we will hand over administrative access to all underlying accounts within five business days.

Building management is responsible for accurate artist records, lawful use of the Service (including compliance with applicable tenant and community laws), and keeping its login credentials secure. Artists are responsible for the contact information they provide and for using the Service in good faith.

The Service may not be used to harass other artists, post false information, or violate any applicable law. Building management reserves the right to remove content or suspend access for violations.

Either party may terminate with 30 days’ written notice. Upon termination, we will provide a final database export and transfer administrative ownership of all cloud accounts to the Community. The Community is responsible for any ongoing cloud infrastructure costs after the transfer.

The Service is provided “as is.” We do not warrant that the Service will be uninterrupted or error-free. To the maximum extent permitted by law, our total liability under these terms is limited to the fees paid by the Community in the prior twelve months.

These terms are governed by the laws of the state in which the provider is registered as a business. Any disputes will be resolved in the courts of that state, unless the parties agree to alternative dispute resolution in writing.

We may update these terms occasionally. Material changes will be communicated to the Community board at least 30 days before taking effect.

Questions about these terms? Email j.sundby@gmail.com.